Service Order

for the "SMS Manager" and "SMS BOX" Service of Register.it SPA

This Service Order ("SO") is an integral and essential part of the General Conditions of Service ("GCS"). The GCS and this SO establish the terms and conditions for supply of the SMS Manager and SMS Box Service by Register.it to the Customer.
The terms with an initial capital letter used in this SO have the same meaning as defined in the GCS.

1 - Description and characteristics of the SMS Manager and SMS Box Service
The SMS Manager and SMS Box consist in provision by Register.it to the Customer of a service over the Web for the transmission of SMS (Short Message System) messages to cellular telephones accessible by Italian phone operators through the use of gateways and procedures that can be used via the Web. A condition for use of the SMS Manager Service by the Customer is that he have an e-mail address (pop 3 or imap), with Web mail functions, that is active on a previously existing domain registered with Register.it.
In order to be able to use the SMS Box service, the Customer must have an active Control Panel at Register.it.

Register.it offers users the following possibilities:
- Transmission of text messages
- Addressbook creation
- Transmission reports
- Consumption reports
The information will be saved, managed, and filed in the current register of Register.it. The services are provided to the Customer on a subscription basis after payment of the consideration envisaged in Article 7 hereunder. The user may periodically purchase a package N. SMS (number indicated in the online offer).

2 - Conditions of the SMS Manager and SMS Box Service
Register.it will provide the Customer with the personal access codes, username, and password (whose use is regulated in the General Conditions of Service) so that he can access the web mail of Register.it and use the service in question, in the case of the SMS manager service, and to Register.it's Control Panel in the case of SMS Box. The SMS Manager Service is provided by Register.it only and exclusively in connection with the active Customer Domain Names maintained by Register.it as Maintainer, Register, or Reseller, whereas for the SMS Box service it is only necessary to have an active Control Panel at Register.it.
The Customer undertakes not to use the Service for illegal purposes and not to violate any applicable national or international norm or regulation in any way. The Customer also undertakes to respect the Netiquette rules available at the address http://www.nic.it/NA/netiquette.txt.
In particular, the Customer guarantees that he will not directly and/or indirectly perform spamming, that is, the transmission via SMS of communications that are not authorized, not requested, and/or not solicited by the recipients. Register.it notes that this practice is prohibited not only by Netiquette rules but also by Legislative Decree no. 196/2003 in protection of privacy. Furthermore, Register.it emphasizes that it will hold the Customer liable even if the illegal spamming activity is carried out by means of e-mail addresses other than those acquired from Register.it and involves a Register.it Service even indirectly, or directly involves the technical structure of Register.it.
Register.it reserves the right to suspend the Service immediately if, at its own discretion or following a report by others, it believes that the Customer carries out activities through the Service in violation of the obligations envisaged in this article. In this case, the Customer, following notification via e-mail or otherwise by Register.it, must immediately eliminate the causes of the complaint or provide adequate documentation proving full respect of the applicable norms governing the activity performed by him. If he fails to respond immediately, Register.it will have the right to cancel the agreement immediately, without prejudice to the right to full payment of the consideration and the right of Register.it to take action for full indemnification of any damages suffered.
Register.it reserves the right to refuse to forward messages destined for reception by users of mobile telephones that have requested not to receive any message on their mobile device. In any event, Register.it is not liable for the time of delivery to the mobile devices, since this depends on the performance of the carrier network.

3 - Liability of Register.it
Service activation requests will be active 48 working hours after the request. Register.it will not be liable for any interruptions in service caused by third parties. Furthermore, it may interrupt provision of the service at any time for justified security reasons and/or to guarantee confidentiality, notifying the Customer in this case.
Register.it cannot be held liable in any case for malfunction of the Service depending on events outside the reasonable control of Register.it, such as, for example: (i) events of force majeure; (ii) events depending on the actions of others, such as interruption or malfunction of the services provided by telecommunication and/or electric power line operators; (iii) malfunction of the terminals or other communication systems used by the Customer.

4 - Complaints
The Customer is required to communicate any service irregularities attributable to Register.it through his own control panel within 48 hours after the occurrence thereof. Failure to file a report pursuant to the foregoing terms releases Register.it from all liability.

5 - Data
All the data, information, and content sent by the Customer from or through the Service are and shall remain the exclusive property of the Customer. Consequently, the Customer assumes any and all responsibility for such data and their content.

6 - Term
This SO and consequently provision of the SMS Service expire one year after acceptance of the agreement. On the expiration date, the Customer may acquire a new package at the terms and conditions envisaged at the time of purchase. If not acquired, the service will be deactivated by Register.it without any prior communication, and any e-mails remaining unused will be lost, with Register.it being released from all responsibility in this regard.

7 - Consideration and Payments
The Consideration for provision of the SMS Service is that indicated in the online offer. All Consideration is agreed to be considered exclusive of V.A.T.
Payment of the consideration for the SMS Service must be made by credit card, by filling out the payment form during the registration procedure.